We have been impressed and pleased in all aspects! The staff are professional, responsive, engaged, warm and personable. My daughter & I felt like part of an extended family immediately. The facility is modern, convenient, clean, bright -- the waiting room has wifi for parents and coffee! :) My daughter said on her first visit she felt like the center of attention and that the best care was being taken with her -- smiles ALL AROUND. It may seem odd to be excited -- but we are looking forward to the next visit.